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Online Banking Help

Welcome to our improved online banking with added features to serve you better. Please check out our website at www.ubcu.ca

Weekly System Maintenance - Please note we perform weekly system maintenance Sundays, 6:00am - 9:00am and will be in "offline mode". If you cannot access your account during that time, please try again later. We apologize for the inconvenience.

Browser Requirements

Login by entering your Account Number and Personal Access Code (PAC).

Add a Memorized Account


  • 24-7 access
  • no fee to view, print cheques or statements on your account
  • account, mortgage or loan balance inquiries
  • check all transactions on your accounts
  • check rates information on RRSPs, Term Deposits, Mortgages, and Personal Loans
  • pay bills immediately or future-date them
  • transfer funds to other accounts within the Union Bay Credit Union
  • transaction fees apply as per account type for self-service debits

Remember to keep your login information protected especially when you are using a public computer!